Dear guests,

Welcome to the IN VIA Hotel*** in Paderborn! Thank you for staying with us.

For a pleasant stay, you will find important information about our services in the table of contents. Simply click on the desired key points.

You can reach our reception team during opening hours on 05251/2908-31, outside these times on 0155/66356827.

Best regards, your team from the IN VIA Hotel.

Alarm signal

When the alarm siren sounds, we ask you to leave the hotel immediately via the signposted emergency exits.

Please follow the instructions of the staff and the fire brigade.

Fire extinguishers and fire alarms are located on each floor. They are marked on each escape plan in your room.

If you suspect a fire in any part of the hotel building, please inform reception immediately, Tel: 31 or 0155 66 35 68 27.

Arrival/Departure

Check-in from

Monday to Friday                                           01:00 pm

Weekends, public holidays                          02:00 pm

Check-out until

Monday to Friday                                           9:30 am

Weekends, public holidays                          10:00 am

Late check-out is possible, please contact the reception.

ATM

For more details see the section banks.

Banks

Sparkasse Paderborn-Detmold, Hathumarstraße 15 und Schildern 1

Volksbank Paderborn-Höxter, Neuer Platz 1

Bank für Kirche und Caritas, Kamp 17

Bicycle/bicycle storage

You can leave your bicycle in our bicycle storage room. Please contact the reception if you need any further details. The hotel does not assume any liability.

Bistro

The bistro is located in the entrance area of the hotel. Here you will find snacks, cold drinks and a fully automatic machine with various coffee specialities. Please refer to the posted list for prices.

We also offer a large-screen TV here.

Beverages

In our bistro you can purchase various cold and warm drinks, the prices are displayed on site.

Please put the money in the cash box provided!

Chapel

A service is held every Wednesday 7:30 am. You are very welcome to join.

Car rental stations

Sixt, Frankfurter Weg 45, Tel.: +49 5251 5363054

Europcar, Bahnhofstr. 88, Tel.: +49 5251 180810

INGENHAAG, Detmolder Str. 36, Tel.: +49 5251 542011

Conference rooms

Do you require a quiet place for a meeting?  We offer conference rooms for up to 120 people including catering. Our reception team will be happy to advice you.

City Map

City maps can be obtained at reception free of charge.

Defects and short comings

Please report any defects and short comings to the reception immediately under phone extension 31.

Dogs

You are welcome to bring your “best friend” with you by prior arrangement.

We will charge a cleaning fee of € 12.00 per day for this.

Please note that pets are not allowed in the breakfast room.

Emergency service/doctor

Free on-call duty: 0-116117

You can reach all specialist on-call duty under this number:

Emergency department Paderborn, Husener Str. 48 (near the Brüder-Krankenhaus)

Tel: 05251 280 600

Opening hours

Monday, Tuesday, Thursday                        7:00 pm to 9:00 pm

Wednesday, Friday                                       3:00 pm to 9:00 pm

Weekends, public holidays                         9:00 am to 9:00 pm

The emergency alerting from rooms for people with special need will be directed to the reception during regular opening hours.

Emergency/Emergency call

In case of an emergency please keep calm and inform the reception under phone extension 31.

Next to your room door you find an evacuation plan.

A first-aid-kit is located at reception.

For cases of emergency out of our opening times you find the emergency numbers at the floor telephones next to the lift.

Front desk emergency phone for after hours                     +49 155 66 35 68 27

Police                                                                                       110

Fire brigade/ Ambulance                                                       112

Fire department Paderborn                                                   +49 5251 8870

Emergency call for contamination                                         +49 228 19240

Fire alarm system

The hotel is equipped with a central fire alarm system.

Open fire is forbidden in all areas, this also includes any cooking equipment and usage thereof.

In case you are causing an unjustified alarm the incurring cost of 1.000.00 € will be charged to you.

Internet access in IN VIA Hotel

Free Wi-Fi Internet access is available throughout the hotel Login credentials can be obtained at the reception.

The technical prerequisite for access is a WLAN-enabled terminal device.

Keys

You will receive a room key and a front door key.

Always take your room key with you, as the room door closes automatically.

If you lose your room key or front door key, we will charge you for the costs incurred.

Laundry

We are happy to clean your clothes. Please use the laundry bags provided in your wardrobe for this purpose. Fill out the laundry slip and place it in the laundry bag. If you hand in your laundry at reception by 8:00 a.m. on weekdays, it will be returned to you the day after next by 6:00 p.m. at the latest.

Luggage room

During arrival or departure, you can store your luggage in our luggage room. The hotel does not take any liability for stored luggage.

Lunch

Lunch buffet is offered in the restaurant Culinarium.

Opening hours daily 12:00 – 1:00 pm

The restaurant is located on the first floor of the main building.

Please prepay for lunch at the front desk on the same day until 9:30 am.

Mail

If you wish to send out any mail please drop it at the reception until 2:30 pm. It will be send out on the same day. Please ask the reception for any mail that you might have received.

Necessities

The reception has the following items available:

  • Sewing kit
  • International socket adapter
  • Iron/ironing board
  • Umbrella
  • Various charging devices
Newspaper

To keep you informed on what happens in the world,

we keep a daily newspaper available in the bistro.

Office services

Only during opening hours of the reception and for an additional charge:

  • Copying and scanning of documents
  • Secretarial requests
  • Fax service, franking & mail service
Parking

Next to the hotel, in Uhlenstraße, you can choose from 14 parking spaces if available. The daily fee is 8.00 €.

You can find further public parking areas not far from the hotel:

  • Maspernplatz/Paderhalle (the charge is 8.00 € per day)
  • Parkhaus am Rolandsweg (the charge is 3.00 € per day)
Payment methods
  • Cash
  • Debit cards: EC, Maestro V-Pay
  • Credit: MasterCard, Visa, American Express
Pharmacies

Delphin Apotheke, Detmolder Str. 8. phone: +49 5251 56677

Monday through Friday                       8:00 am to 7:00 pm

Saturday                                               9:00 am to 1:00 pm

Dom Apotheke am Theater, phone:   +49 5251 282865    

Monday through Friday                       8:00 am to 7:00 pm

Saturday                                               9:00 am to 4:00 pm

Rathaus Apotheke, Rathausplatz 4, phone: +49 5251 22409

Monday through Friday                      8:00 am to 6:30 pm

Saturday                                               8:00 am to 4:00 pm

 

Pharmacy emergency service

To find the closest open pharmacy during afterhours, weekends or public holidays call 22833 (69 Cent/Min) from any cell phone or visit http://www.aponet.de

Physician

For further details see the section „Emergency service“.

Pillow bar

To enhance your comfort select other or additionally pillows from our pillow bar near the entrance.

Public transport

Bus traffic city and regional buses

The nearest bus stops to IN VIA Hotel are:

  • Detmolder Tor
  • Heierststraße
  • Gierstor
  • Neuhäuser Tor

The exact times you will receive

  • at the reception
  • under www.padersprinter.de

Lines to central station are: 2, 6, 8, 11, 12

Line to University Paderborn (Bus stop: Uni/Schöne Aussicht): 6

Lines to Heinz Nixdorf MuseumsForum (Bus stop: MuseumsForum): 9, 14

Railway connections local- and long-distance traffic

You can get information about rail connections

  • at the reception
  • under www.bahn.de
  • www.fahr-mit.de

As of: March 24, 2024

Reception

The reception is available at extension 31 from any internal phone in the buildings.

Opening hours

  • Mo-Fr  7:00 am – 8:00 pm
  • Sa        8:00 am – 4:00 pm
  • So        8:00 am – 4:00 pm

These times might differ on some weekends, please contact reception.

Contact

Tel.: 05251 2908 0

Mail: rezeption@inviahotel.de

Restaurant Culinarium

The restaurant Culinarium is our central place for serving you the different daily meals.

Breakfast buffett:

  • Monday till friday                        7:00 am – 9:30 am
  • Saturdays                                     7:00 am till 10:00 am
  • Sundays and public holidays     8:00 am till 10:00 am

Lunch buffet:

  • weekdays from                             12:00 pm – 13:00 pm

Evening buffet for groups of 15 or more on request.

Reservation

We would be happy to welcome you again and would appreciate if you could make your reservation directly with us. We also offer a loyalty program for our frequent guests.

Safe

If you have any items of value you are concerned about, you can have them locked away in the safe at the reception. Access is only possible during the opening hours of the reception.

The hotels is not liable for valuables that are not secured in the hotel safe. Please have all items of value locked into the hotel safe at the reception.

Service

Baby- or additional beds for infants are available upon request. Please contact the reception.

Shoe polishing machine

A shoe shine machine is located in the entrance area.

Shopping

The reception is happy to provide suggestions on shopping destinations. The main pedestrian shopping area Westernstraße is located in the city center and about 10 minutes away from the hotel.

Smoking

The entire house is smoke-free.

Smoking is possible on the 3rd and 4th floor in the main building in the designated rooms.

All smoke-free rooms are equipped with smoke detectors. It is therefore strongly recommended not to smoke in these rooms.

In the event of an alarm, the person triggering the alarm will bear the costs of the fire brigade intervention. (approx. 1,000.00 €).

Swimming

Indoor pool (500 meter): Schwimmoper, Schützenweg 1b, phone: +49 5251 148740

Outdoor pool (1,3 km): Rolandsbad, Stolbergallee 20, phone: +49 5251 33327

Taxi service

Taxi Klima: 0-61111

Taxi Stern: 0-63377

The reception staff will be happy to call a taxi for you.

A taxi ride to the airport takes about 35 minutes and costs approx. 85.00 €.

A taxi ride to the railway station takes about 10 minutes and costs approx. 15.00 €.

Towels / Towel change

see room cleaning

Toiletries

If you need any toiletries, please contact the reception.

The following items are available:

  • disposable razor
  • toothbrush
  • toothpaste
Ventilation

Our guest rooms are equipped with a ventilation system. It is not an air conditioning system that actively cools.

We kindly ask you to keep the windows closed in order to ensure an optimal supply of fresh air – especially when outside temperatures are high, as the system will otherwise draw the hot air from outside into the room.

The ventilation switches to a lower/quieter level for the night, but cannot be regulated / switched off completely in each room.